Welcome to Our Solar Production Monitoring Program
At Lamora Energy, we are committed to ensuring your solar system performs optimally and meets the promised production levels. Our Solar Production Monitoring Program is designed to monitor your system’s performance during the critical first three months after installation.
Why We Monitor?
The first three months are crucial for identifying and addressing any issues that may arise with your solar system.
Our program tracks your system’s solar production and compares it to the expected output for a system of its size during that specific time of the year.
This proactive approach allows us to catch and resolve potential problems early, ensuring that your solar investment remains efficient and reliable.
What We Monitor
We track your system’s actual production against the expected output, ensuring it aligns with our initial promises.
We’ll also look at any issues that your system might be experiencing, like over-voltage, export limiting, or wifi disconnection.
Early Detection, Swift Resolution
Many solar system faults and issues tend to occur within the first three months after installation.
Our monitoring program is designed to detect these issues promptly, allowing us to take swift action to resolve them before they impact your solar production significantly.
Our Guarantee
We stand behind the performance of our solar installations. Our risk-reversal guarantee holds us accountable for ensuring that your system produces the expected output, with few exceptions.
If your system isn’t performing as promised, we are committed to resolving the issue promptly.
How It Works
Monitoring: We regularly check your system and assess its production levels.
Alerts: If any deviations or issues are detected, we notify you.
Action: If its an issue that can be resolved form your end, we will either resolve it remotely, or arrange a technician to visit.
- Handover: After three months have passed, we will hand the baton over to you to monitor your system. If at any time you identify any potential issues or have any questions, we’re always available to talk.
At Lamora Energy, we believe in transparency, accountability, and delivering on our promises.
Thank you for choosing us as your solar solutions provider.